Feedback & support
Kinolog is built by one person, which is the good news and the bad news: nothing gets lost in a queue, and there is no support department either. Tell me what broke, what you want, or what you like, and I read it.
Includes this screen, app version and any film or error reference shown here. Your diary and conversations are not attached.
Or email support@kinolog.app directly. Billing, refunds and account problems get answered first.
Before you write
- How do I cancel?
- Anytime, and it keeps working until the period ends. Manage or cancel. Bought in the app? It is in your Apple subscriptions.
- The picks feel wrong.
- It needs ratings more than it needs time. Run a calibration pass and say “not for me” freely, that is the strongest signal you can give it.
- Can I get my data out?
- All of it, whenever, no lock-in. JSON or a Letterboxd-compatible CSV in Settings.